Outage in AssemblyAI

Degraded performance for requests using Slam-1

Resolved Minor
October 31, 2025 - Started about 10 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model that is resulting in server errors. Requests using the Universal model, which is enabled by default, are not affected by this issue.
Components affected
AssemblyAI Asynchronous API

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 10/31/2025 01:27PM

This incident has been resolved.

MONITORING about 9 hours ago - at 10/31/2025 11:49AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 10 hours ago - at 10/31/2025 10:42AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 10 hours ago - at 10/31/2025 10:39AM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 10/31/2025 10:38AM

We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model that is resulting in server errors. Requests using the Universal model, which is enabled by default, are not affected by this issue.

Latest AssemblyAI outages

Degraded performance for requests using Slam-1 - 1 day ago
Requests failing for Slam-1 model - 9 days ago
Account Creation Issues - 11 days ago
Increased error rates for pre-recorded Speech-to-Text - about 1 month ago
Some Streaming Sessions are Failing to be Established - about 1 month ago

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