Outage in AssemblyAI

Payment Processing Issue

Resolved Minor
June 03, 2025 - Started 26 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue that affects payment processing for accounts upgrading from the free tier to the pay as you go tier.
Components affected
AssemblyAI Billing
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 06/03/2025 12:31PM

This incident has been resolved.

MONITORING 26 days ago - at 06/03/2025 11:48AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 06/03/2025 11:14AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 06/03/2025 11:05AM

We are currently investigating an issue that affects payment processing for accounts upgrading from the free tier to the pay as you go tier.

Latest AssemblyAI outages

Payment Processing Disruption - about 1 month ago
Payment Processing Disruption - about 1 month ago
Realtime ASR Processing Slowdown - about 1 month ago
Issue Downloading Audio Files - about 2 months ago

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