Outage in Atlas
Investigating new product purchasing
Resolved MinorIncident Report
We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/29/2024 02:53AM
Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 02:41 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.
INVESTIGATING
about 2 years ago - at 02/29/2024 01:27AM
We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour.
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