Outage in Atlas

Error responses across multiple Cloud products

Resolved Major
June 03, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly.
Components affected
Atlas Authentication and User management
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/04/2024 12:30AM

Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.

IDENTIFIED 11 months ago - at 06/03/2024 11:10PM

We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly.

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