Outage in Atlas

Some users cannot access https://home.atlassian.com

Resolved Minor
October 23, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of intermittent errors for some users on Atlas for Cloud customers. When being redirected to home.atlassian.com, customers are landing in an error page (Something went wrong). We are working on resolving the issue.
Components affected
Atlas Authentication and User management

Need to monitor Atlas outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/23/2024 01:04PM

The fix for this issue has been deployed to production and testing was successfully completed. We have been monitoring for the past 30 minutes and are seeing no new instances of this issue.

INVESTIGATING about 1 year ago - at 10/23/2024 12:27PM

We have identified an issue with https://home.atlassian.com that impacts authentication of users who do not have Projects or Goals and have a fix now deployed to production.

We are testing this issue now but expect that this incident has been concluded.

INVESTIGATING about 1 year ago - at 10/23/2024 11:45AM

We are investigating reports of intermittent errors for some users on Atlas for Cloud customers. When being redirected to home.atlassian.com, customers are landing in an error page (Something went wrong).
We are working on resolving the issue.

Latest Atlas outages

Atlassian Cloud Services impacted - 15 days ago
Degraded performance to multiple Atlassian experiences - about 1 month ago
Degraded experience adding and accessing media attachments - 3 months ago
Customers may experience delays or failures receiving emails - 5 months ago
Unable to invite new users due to missing recaptcha token - about 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook