Outage in Atlassian Access
Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products
Resolved MajorIncident Report
We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 12/27/2025 05:20AM
We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas.
Thank you for your patience and understanding while we worked to resolve this issue.
MONITORING
5 days ago - at 12/27/2025 04:42AM
We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.
Latest Atlassian Access outages
Disrupted Guard availability for US Prod East - 16 days ago
2FA, Password reset, OTP, and verification emails being quarantined - about 2 months ago
Atlassian Cloud Services impacted - 2 months ago
Degraded performance to multiple Atlassian experiences - 3 months ago
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