Outage in Atlassian Analytics

Create new Data Share erroring for some customers

Resolved Minor
September 12, 2025 - Started about 2 months ago - Lasted 3 days
Official incident page

Incident Report

Customer sites in our us-east-1 region are experiencing failures creating new data shares. We are investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/16/2025 01:08AM

A fix has been rolled out that resolves the error creating new Data Shares.

IDENTIFIED about 2 months ago - at 09/12/2025 06:09PM

We are working with a vendor on the fix and expect resolution early next week. The next update will be Monday 9/15.

IDENTIFIED about 2 months ago - at 09/12/2025 05:31PM

The issue has been identified and we are working on a fix.

INVESTIGATING about 2 months ago - at 09/12/2025 04:38PM

Customer sites in our us-east-1 region are experiencing failures creating new data shares. We are investigating the issue.

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