Outage in Atlassian Partners
Intermittent DNS Resolution Errors
Resolved MinorIncident Report
We are aware that some customers may be experiencing intermittent failure connecting to Atlassian Cloud. We are working with our cloud hosting provider (AWS) to resolve the DNS related errors. We will provide hourly updates.
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Latest Updates ( sorted recent to last )
RESOLVED
over 6 years ago - at 10/23/2019 04:02AM
Between 23:45 UTC to 02:19 UTC, some customers experienced intermittent failure connecting to Atlassian Cloud. The root cause was an increased DNS error rate from our infrastructure supplier. The supplier fixed the upstream issue and we have verified that the services have recovered. The conditions that caused the issue have been addressed and we are actively working on a permanent fix. The issue has been resolved and the service is operating normally.
MONITORING
over 6 years ago - at 10/23/2019 01:32AM
We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
IDENTIFIED
over 6 years ago - at 10/23/2019 01:32AM
We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
IDENTIFIED
over 6 years ago - at 10/23/2019 01:08AM
We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
IDENTIFIED
over 6 years ago - at 10/23/2019 12:12AM
We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
INVESTIGATING
over 6 years ago - at 10/22/2019 10:32PM
We are aware that some customers may be experiencing intermittent failure connecting to Atlassian Cloud. We are working with our cloud hosting provider (AWS) to resolve the DNS related errors. We will provide hourly updates.
Latest Atlassian Partners outages
Issues with Partner Support Portal - over 1 year ago
Some products are hard down - over 1 year ago
Issue in reactivating paid apps after it has been suspended due to non-payment, after making the payment - over 1 year ago
Unable to access Analytics dashboard (Tableau) in Partner Business Center - over 2 years ago
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