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Outage in Atlassian Partners

Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com)

Resolved Minor
February 26, 2019 - Started almost 7 years ago - Lasted about 3 hours
Official incident page

Incident Report

We identified an issue where duplicate email notifications are sent by some Jira Cloud instances and Atlassian Support Service Desk (getsupport.atlassian.com). We have identified the root cause and mitigated the problem. We are now monitoring closely.

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Latest Updates ( sorted recent to last )
RESOLVED almost 7 years ago - at 02/26/2019 08:04AM

Between 01:09 UTC and 14:58 UTC , some customers would have received duplicate email notifications on some Jira Cloud instances and Atlassian Support Service Desk (getsupport.atlassian.com). The issue has since been resolved and the functionalities are now operating normally.

MONITORING almost 7 years ago - at 02/26/2019 04:37AM

We identified an issue where duplicate email notifications are sent by some Jira Cloud instances and Atlassian Support Service Desk (getsupport.atlassian.com). We have identified the root cause and mitigated the problem. We are now monitoring closely.

Latest Atlassian Partners outages

Management of Apps is partially unavailable on different platforms - 10 months ago
Issues with Partner Support Portal - over 1 year ago
Some products are hard down - over 1 year ago
Issue in reactivating paid apps after it has been suspended due to non-payment, after making the payment - over 1 year ago
Unable to access Analytics dashboard (Tableau) in Partner Business Center - over 2 years ago

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