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Outage in Atlassian Support

Confluence documentation and knowledge base is unavailable

Resolved Major
April 02, 2026 - Started 17 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is investigating an issue relating to 503 errors being displayed when attempting to load confluence.atlassian.com. We are investigating this issue with urgency and will provide an update within 1 hour.
Components affected
Atlassian Support Knowledge Base

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/02/2026 02:39AM

Our team has been able to successfully recover all services from confluence.atlassian.com and ja.confluence.atlassian.com and these sites are now performing as expected. This incident is now resolved.
We apologize for any inconvenience that this issue may have caused.

MONITORING 17 days ago - at 04/02/2026 02:23AM

We are now seeing recovery across confluence.atlassian.com and ja.confluence.atlassian.com sites.
We are continuing to monitor the recovery and will update when we are satisfied that this incident is fully resolved.

INVESTIGATING 17 days ago - at 04/02/2026 01:49AM

Our team is investigating an issue relating to 503 errors being displayed when attempting to load confluence.atlassian.com. We are investigating this issue with urgency and will provide an update within 1 hour.

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