Outage in Aurora Solar
Missing Utility Rates on Energy Usage Page
Resolved MajorIncident Report
Summary AI Generated
Utility rates failed to populate on the Energy Usage page within the Aurora Solar App, lasting approximately 3.9 hours. Engineers resolved the issue by performing a rollback, after which rates began populating as expected. The incident was confirmed resolved following a monitoring period.
We are experiencing an issue where utility rates are not populating on the Energy Usage page. Our Engineering teams are investigating the issue, and we will provide an update as soon as possible.
Components affected
Aurora Solar AppTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/31/2026 06:17PM
This issue has been resolved.
MONITORING
13 days ago - at 08/31/2026 02:38PM
We have implemented a rollback to address this issue and are seeing rates populate as expected. We are continuing to monitor the situation. Thank you!
INVESTIGATING
13 days ago - at 08/31/2026 02:21PM
We are experiencing an issue where utility rates are not populating on the Energy Usage page. Our Engineering teams are investigating the issue, and we will provide an update as soon as possible.
Latest Aurora Solar outages
Project Creation Not Working - 8 months ago
Proposal Template Editor Issue - Failed to Save Template - 10 months ago
AWS Outage still causing slowness - 11 months ago
Aurora Outage 503 Service Temporarily Unavailable - 11 months ago
Post Solar Rate in Sales Mode is not applying correctly. - 11 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
