Outage in Australia Post API

Shipping and Tracking API Degradation

Resolved Major
August 03, 2025 - Started about 11 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing technical issues that are intermittently impacting some of our services including lodgement, pricing and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
Components affected
Australia Post API Parcel Send Australia Post API Tracking Australia Post API Lodgement Australia Post API Pricing Australia Post API Label Printing Australia Post API On Demand and Courier Services Australia Post API Pickup Booking Australia Post API Payment
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 08/04/2025 12:36AM

This incident has been resolved.

INVESTIGATING about 10 hours ago - at 08/03/2025 11:04PM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 08/03/2025 10:39PM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 08/03/2025 10:03PM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 08/03/2025 09:32PM

We are currently experiencing technical issues that are intermittently impacting some of our services including lodgement, pricing and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

Latest Australia Post API outages

API Degradation - 16th July, 2025 - 19 days ago
API Degradation - 11th July, 2025 - 24 days ago
Developer Testbed Degradation - 6th June, 2025 - about 2 months ago
Tracking update delay - 2 months ago
Delivery Choices Services outage - 2 months ago

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