Outage in Auth0

Authentication Failures in US-4 Public Cloud Environment

Resolved Major
March 25, 2025 - Started 9 days ago - Lasted about 1 hour

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Outage Details

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Latest Updates ( sorted recent to last )
MONITORING 9 days ago - at 03/25/2025 07:02PM

We applied a fix for the issue and the errors are subsiding. We estimate that the errors would be fully resolved in the next 15 minutes. We are continuing to monitor the system.

IDENTIFIED 9 days ago - at 03/25/2025 06:52PM

We are continuing to see intermittent spikes and are actively implementing solutions. We will provide updates as they are available.

IDENTIFIED 9 days ago - at 03/25/2025 06:25PM

Impacted users may experience 5xx or 4xx error codes when attempting to log in. We have identified the root cause of the issue and are working to mitigate the impact. We will provide another update within the next 30 minutes.

INVESTIGATING 9 days ago - at 03/25/2025 06:04PM

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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