Outage in Auth0

Elevated Errors in Manage Dashboard

Resolved Major
March 01, 2025 - Started about 1 month ago - Lasted about 3 hours

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Outage Details

The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 03/01/2025 11:55PM

The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.

IDENTIFIED about 1 month ago - at 03/01/2025 11:35PM

We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.

MONITORING about 1 month ago - at 03/01/2025 10:44PM

The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.

IDENTIFIED about 1 month ago - at 03/01/2025 10:23PM

We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.

INVESTIGATING about 1 month ago - at 03/01/2025 10:13PM

We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.

INVESTIGATING about 1 month ago - at 03/01/2025 09:58PM

The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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