Outage in Auth0

Increased Errors on US-3

Resolved Major
May 15, 2025 - Started about 2 months ago - Lasted 28 minutes

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Outage Details

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Components affected
Auth0 US-3
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 05/15/2025 06:07PM

The errors for this issue have now subsided and services are operating as expected. We are continuing to monitor and review this issue.

IDENTIFIED about 2 months ago - at 05/15/2025 06:06PM

We have isolated and identified the errors for this issue and we are continuing to review this with our Engineering team.

INVESTIGATING about 2 months ago - at 05/15/2025 06:02PM

Our Engineering team is still reviewing this issue. We've confirmed that there was impact to management API calls in Public Cloud US-3. We will provide additional updates in approximately 15 minutes.

INVESTIGATING about 2 months ago - at 05/15/2025 05:54PM

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Latest Auth0 outages

We have detected an issue. - 4 days ago
We have detected an issue. - 10 days ago
Increased Error Rates Impacting JP-1 - 17 days ago
We have detected an issue in US-3 Public Cloud environment - about 1 month ago
We have detected an issue with loading user details in Auth0 Management Dashboard - about 2 months ago

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