Outage in Auth0

We have detected an issue with loading user details in Auth0 Management Dashboard

Resolved Minor

May 19, 2025 - Started 11 months ago - Lasted about 2 hours

Incident Report

We are currently investigating an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI.

Components affected

Auth0 US-1 Auth0 US-3 Auth0 AU Auth0 JP-1

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Latest Updates ( sorted recent to last )

MONITORING 11 months ago - at 05/20/2025 03:04AM

We applied a fix for the issue and are monitoring the system.
Please clear the cache of the browser and refresh the page to have the fix loaded.

INVESTIGATING 11 months ago - at 05/20/2025 02:17AM

We continue to investigate an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI. Customers are advised to use Auth0 management API endpoints to retrieve and manage user profiles.

INVESTIGATING 11 months ago - at 05/20/2025 02:08AM

We are currently investigating an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI.

Latest Auth0 outages

Disruption to Auth0 Support Center - 26 days ago

Management Service Disruption on Multiple Public Cloud Environments - about 1 month ago

Authentication Services Impacted on Public Cloud Environment - about 1 month ago

Intermittent Session Timeouts in US-4 Public Cloud Environment - about 1 month ago

Elevated Errors on US-3 Public Cloud - about 2 months ago

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