Outage in Auth0

We have detected an issue with loading user details in Auth0 Management Dashboard

Resolved Minor
May 20, 2025 - Started 5 months ago - Lasted about 2 hours

Incident Report

We are currently investigating an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI.
Components affected
Auth0 US-1 Auth0 US-3 Auth0 AU Auth0 JP-1

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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 05/20/2025 03:04AM

We applied a fix for the issue and are monitoring the system.
Please clear the cache of the browser and refresh the page to have the fix loaded.

INVESTIGATING 5 months ago - at 05/20/2025 02:17AM

We continue to investigate an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI. Customers are advised to use Auth0 management API endpoints to retrieve and manage user profiles.

INVESTIGATING 5 months ago - at 05/20/2025 02:08AM

We are currently investigating an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI.

Latest Auth0 outages

Notice of Planned Maintenance Window for Log Streaming and Log Retrieval on US-3 Public Cloud - 4 days ago
Notice of Planned Maintenance Window for Log Streaming and Log Retrieval on AU Public Cloud - 6 days ago
Notice of Planned Maintenance Window for Log Streaming and Log Retrieval on US-1 Public Cloud - 6 days ago
We're Investigating An Issue - 19 days ago
Errors on Auth0 Dashboard - about 1 month ago

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