Outage in Auth0

We have detected an issue with loading user details in Auth0 Management Dashboard

Resolved Minor

May 20, 2025 - Started 8 months ago - Lasted about 2 hours

Incident Report

We are currently investigating an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI.

Components affected

Auth0 US-1 Auth0 US-3 Auth0 AU Auth0 JP-1

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Latest Updates ( sorted recent to last )

MONITORING 8 months ago - at 05/20/2025 03:04AM

We applied a fix for the issue and are monitoring the system.
Please clear the cache of the browser and refresh the page to have the fix loaded.

INVESTIGATING 8 months ago - at 05/20/2025 02:17AM

We continue to investigate an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI. Customers are advised to use Auth0 management API endpoints to retrieve and manage user profiles.

INVESTIGATING 8 months ago - at 05/20/2025 02:08AM

We are currently investigating an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI.

Latest Auth0 outages

We have detected an issue. - 22 days ago

Elevated Errors on EU-2 Public Cloud - 22 days ago

Edge Network Services Impacted - about 2 months ago

Elevated Errors on US-1 Public Cloud Environment - about 2 months ago

Scheduled Maintenance on EU-2 - about 2 months ago

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