Outage in Auth0

Increased Error Rates Impacting JP-1

Resolved Major
June 26, 2025 - Started 29 days ago - Lasted 32 minutes

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Outage Details

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Components affected
Auth0 JP-1
Latest Updates ( sorted recent to last )
MONITORING 29 days ago - at 06/26/2025 10:26PM

Our mitigation actions have now completed and error rates have subsided. Our Engineering team is continuing to monitor this issue and services are functioning as expected.

IDENTIFIED 29 days ago - at 06/26/2025 10:22PM

Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.

INVESTIGATING 29 days ago - at 06/26/2025 10:20PM

Our Engineering team is continuing to review and investigate this issue focusing on mitigation as quickly as possible. Our investigation efforts are still underway and we will be providing additional updates here in 15 minutes as our investigation progresses.

INVESTIGATING 29 days ago - at 06/26/2025 10:07PM

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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