Increased Error Rates Impacting JP-1

Our mitigation actions have now completed and error rates have subsided. Our Engineering team is continuing to monitor this issue and services are functioning as expected.

Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.

Our Engineering team is continuing to review and investigate this issue focusing on mitigation as quickly as possible. Our investigation efforts are still underway and we will be providing additional updates here in 15 minutes as our investigation progresses.

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.