Outage in Auth0

Partial Service Disruption for Email and SMS Delivery

Resolved Major
July 14, 2025 - Started 4 months ago - Lasted about 1 hour

Incident Report

We are experiencing a partial service disruption on email and SMS notifications, which will impact Passwordless and Email/SMS OTP sending. This is currently being investigated.
Components affected
Auth0 EU-2

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Latest Updates ( sorted recent to last )
MONITORING 4 months ago - at 07/14/2025 08:12AM

We applied a fix for the notifications issue and are monitoring the system.

INVESTIGATING 4 months ago - at 07/14/2025 07:49AM

We are experiencing a partial service disruption on email and SMS notifications, which will impact Passwordless and Email/SMS OTP sending. This is currently being investigated.

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We're Investigating An Issue - 19 days ago
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