Outage in Auth0

loginWithPopup not completing

Resolved Major
July 18, 2025 - Started 5 months ago - Lasted about 2 hours

Incident Report

We are currently investigating an incident that impacting loginWithPopup flows. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Components affected
Auth0 US-3 Auth0 JP-1 Auth0 EU-2

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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 07/18/2025 10:52AM

We have rolled back the change impacting popup authentication flows and are continuing to monitor the system.

IDENTIFIED 5 months ago - at 07/18/2025 10:33AM

We have identified the cause, and are working on providing a resolution.

INVESTIGATING 5 months ago - at 07/18/2025 10:04AM

We are continuing to investigate the issue to determine the root cause.

INVESTIGATING 5 months ago - at 07/18/2025 09:23AM

We are currently investigating an incident that impacting loginWithPopup flows. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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