Outage in Authzed

Serverless Platform Ingress outage

Resolved Major
September 13, 2022 - Started about 3 years ago
Official incident page

Incident Report

A configuration change was applied to the SpiceDB Serverless platform's primary network ingress. The configuration was immediately noticed and rolled back as soon as possible. There was approximately 7 minutes of outage between 9:10PM EDT and 9:17PM EDT. The root cause was a slight version difference between Contour in our production and staging environments. Resolution was delayed by a few minor but vital workflows that collectively consumed time: - External ingress health-checking that runs on a larger interval than our internal health-checks - Lack of log retention of crash-looped pods Kubernetes making `kubectl logs` workflow less ideal We will be improving our process for vetting configuration to make sure that this cannot possibly happen again.

Need to monitor Authzed outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 09/13/2022 01:44AM

A configuration change was applied to the SpiceDB Serverless platform's primary network ingress.
The configuration was immediately noticed and rolled back as soon as possible.

There was approximately 7 minutes of outage between 9:10PM EDT and 9:17PM EDT.
The root cause was a slight version difference between Contour in our production and staging environments.
Resolution was delayed by a few minor but vital workflows that collectively consumed time:
- External ingress health-checking that runs on a larger interval than our internal health-checks
- Lack of log retention of crash-looped pods Kubernetes making `kubectl logs` workflow less ideal

We will be improving our process for vetting configuration to make sure that this cannot possibly happen again.

Latest Authzed outages

DNS Issue - 9 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook