Outage in Autobooks
Customers may encounter issues using Portal Pay, Account to Account, or Person to Person apps
Major
June 28, 2025 - Started about 19 hours ago
Official incident page
Official incident page
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Outage Details
Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.
Latest Updates ( sorted recent to last )
MONITORING
about 19 hours ago - at 06/28/2025 04:27PM
A fix has been implemented and payments are successfully processing. The team is continuing to monitor.
IDENTIFIED
about 19 hours ago - at 06/28/2025 04:12PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 19 hours ago - at 06/28/2025 04:11PM
The cause has been identified and the team is working to resolve the issue.
INVESTIGATING
about 19 hours ago - at 06/28/2025 03:45PM
Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.
Latest Autobooks outages
BillPay UI Down - 1 day ago
Person to Person payment failures - 3 days ago
Service Disruption to Autobooks Platform - 11 months ago
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