Outage in Autobooks

Customers may encounter issues using Portal Pay, Account to Account, or Person to Person apps

Resolved Major
June 28, 2025 - Started 3 months ago - Lasted about 21 hours
Official incident page

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Outage Details

Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/29/2025 12:56PM

The issue has been resolved.

MONITORING 3 months ago - at 06/28/2025 04:27PM

A fix has been implemented and payments are successfully processing. The team is continuing to monitor.

IDENTIFIED 3 months ago - at 06/28/2025 04:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 06/28/2025 04:11PM

The cause has been identified and the team is working to resolve the issue.

INVESTIGATING 3 months ago - at 06/28/2025 03:45PM

Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.

Latest Autobooks outages

Customers may encounter issues using Portal Pay, Account to Account, and Person to Person apps - 2 months ago
PortalPay Payments Unavailable - 2 months ago
Customers may encounter issues using Portal Pay, Account to Account, or Person to Person apps - 3 months ago
BillPay UI Down - 3 months ago
Person to Person payment failures - 3 months ago

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