Outage in Autodesk

Upchain

Resolved Minor

February 24, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our monitoring has detected an issue with Upchain where customers will not be able to export files from the web applications. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Components affected

Autodesk Upchain

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/24/2024 05:38AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED almost 2 years ago - at 02/24/2024 05:00AM

We have identified the cause of customers not being able to export files from the web applications on Upchain. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING almost 2 years ago - at 02/24/2024 04:31AM

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