Outage in Autodesk

Multiple Autodesk Construction Cloud and BIM 360 products (all regions)

Resolved Minor
April 01, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating a service degradation issue affecting multiple Autodesk Construction Cloud and BIM 360 products. Customers are unable to receive notification emails. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/01/2024 11:22PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED over 1 year ago - at 04/01/2024 11:16PM

We have identified the cause of the a service disruption with Multiple Autodesk Construction Cloud and BIM 360 products in all regions. Customers are unable to receive notification emails. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 1 year ago - at 04/01/2024 10:17PM

We are currently investigating a service degradation issue affecting multiple Autodesk Construction Cloud and BIM 360 products. Customers are unable to receive notification emails. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 1 year ago - at 04/01/2024 10:07PM

We are currently investigating a service degradation issue affecting multiple Autodesk Construction Cloud and BIM 360 products. Customers are unable to receive notification emails. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Latest Autodesk outages

Autodesk Support - 1 day ago
FPTR - 3 days ago
Autodesk account - 8 days ago
A360 and Fusion Team - 9 days ago

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