Outage in Autodesk

A360 | Fusion Team | Fusion

Resolved Minor
December 05, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where customers are unable to create new hubs in A360 and Fusion Team. As a workaround, customers can close their browser and create a new account before attempting to create a hub again. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/05/2025 04:23PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 1 day ago - at 12/05/2025 04:19PM

We are continuing to investigate an issue where customers are unable to create projects and new hubs in A360 and Fusion Team. We subsequently determined that this issue is also affecting Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 1 day ago - at 12/05/2025 03:58PM

We are continuing to investigate an issue where customers are unable to create projects and new hubs in A360 and Fusion Team. We previously provided a workaround for creating new hubs in A360 and Fusion Team. This workaround is no longer feasible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 1 day ago - at 12/05/2025 03:18PM

We are investigating an issue where customers are unable to create new hubs in A360 and Fusion Team. As a workaround, customers can close their browser and create a new account before attempting to create a hub again. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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