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Outage in Autodesk

AutoCAD Online Services

Resolved Minor
April 03, 2024 - Started about 2 years ago - Lasted 43 minutes
Official incident page

Incident Report

We are investigating an issue where customers are experiencing slow response with AutoCAD Online Services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk AutoCAD Online Services

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/03/2024 05:03PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 2 years ago - at 04/03/2024 04:31PM

We have identified the cause of the issue where customers intermittently receive "Unknown Error" in the Sheet Set Manager for Web feature in AutoCAD Desktop. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 years ago - at 04/03/2024 04:21PM

We are investigating an issue where customers are experiencing slow response with AutoCAD Online Services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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