Outage in Autodesk

Multiple BIM 360 Products

Resolved Minor
July 05, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports where customers are unable to access Multiple BIM 360 products while using the https://apps.b360.autodesk.com website. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BIM 360 Account Administration (Europe) Autodesk BIM 360 Project Management Autodesk BIM 360 Reporting (Europe) Autodesk BIM 360 Design Collaboration Autodesk BIM 360 Field Autodesk BIM 360 Cost Management (Europe) Autodesk BIM 360 Cost Management Autodesk BIM 360 Field (Europe) Autodesk BIM 360 Glue Autodesk BIM 360 Project Home Autodesk BIM 360 Team Mobile Autodesk BIM 360 Model Coordination (Europe) Autodesk BIM 360 Account Administration Autodesk BIM 360 Insight Autodesk BIM 360 Docs Autodesk BIM 360 Project Management (Europe) Autodesk BIM Collaborate Autodesk BIM 360 Project Home (Europe) Autodesk BIM 360 Model Coordination Autodesk BIM Collaborate (Europe) Autodesk BIM 360 Plan Autodesk BIM 360 Docs (Europe) Autodesk BIM 360 Design Collaboration (Europe) Autodesk BIM 360 Field Management Autodesk BIM 360 Field Management (Europe) Autodesk BIM 360 Insight (Europe) Autodesk BIM 360 Glue (Europe) Autodesk BIM 360 Ops Autodesk BIM 360 Reporting
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/05/2024 10:35PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 3 months ago - at 07/05/2024 10:17PM

We have identified the cause of the issue where customers are unable to access Multiple BIM 360 products while using the https://apps.b360.autodesk.com website. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 3 months ago - at 07/05/2024 09:19PM

We are investigating reports where customers are unable to access Multiple BIM 360 products while using the https://apps.b360.autodesk.com website. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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