Outage in Autodesk

A360 | Fusion | Fusion Team | Revit Cloud Worksharing / Cloud Models| Autodesk Drive

Resolved Major
September 26, 2024 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where customers are experiencing latency and failed operations while accessing Revit Cloud Worksharing / Cloud Models associated with BIM 360 Team projects. Workflows for BIM 360 Docs & Autodesk Construction Cloud (ACC) projects are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Fusion 360 Autodesk A360 Autodesk Fusion Team / BIM 360 Team Autodesk Revit Cloud Worksharing / Cloud Models Autodesk Drive
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/26/2024 05:02PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 10 days ago - at 09/26/2024 04:23PM

We are investigating an issue where customers are experiencing latency and failed operations while accessing Revit Cloud Worksharing / Cloud Models associated with BIM 360 Team projects. Workflows for BIM 360 Docs & Autodesk Construction Cloud (ACC) projects are not affected. We subsequently determined that this issue is also affecting Autodesk Drive. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 10 days ago - at 09/26/2024 04:09PM

We are investigating an issue where customers are experiencing latency and failed operations while accessing Revit Cloud Worksharing / Cloud Models associated with BIM 360 Team projects. Workflows for BIM 360 Docs & Autodesk Construction Cloud (ACC) projects are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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