Outage in Autodesk

Fusion

Resolved Minor
November 05, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue where customers are experiencing latencies while accessing designs in public share of A360, A360 Mobile, Autodesk Drive, Fusion, Fusion Mobile and Fusion Team in the U.S region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Fusion Team / BIM 360 Team Autodesk A360 Mobile Autodesk Fusion 360 Autodesk Drive Autodesk Fusion 360 Mobile Autodesk A360

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/05/2024 03:00AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 12 months ago - at 11/05/2024 02:16AM

We are continuing to work on resolving this issue where customers are experiencing latency while accessing designs in public share of A360, A360 Mobile, Autodesk Drive, Fusion, Fusion Mobile and Fusion Team in the U.S region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 12 months ago - at 11/05/2024 02:06AM

We are continuing to work on resolving this issue where customers are experiencing latencies while accessing designs in public share of A360, A360 Mobile, Autodesk Drive, Fusion, Fusion Mobile and Fusion Team in the U.S region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 12 months ago - at 11/05/2024 12:56AM

We have identified the cause of the issue where customers are experiencing latencies while accessing designs in public share of A360, A360 Mobile, Autodesk Drive, Fusion, Fusion Mobile and Fusion Team in the U.S region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 12 months ago - at 11/05/2024 12:16AM

We are investigating an issue where customers are experiencing latencies while accessing designs in public share of A360, A360 Mobile, Autodesk Drive, Fusion, Fusion Mobile and Fusion Team in the U.S region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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