Outage in Autodesk

Multiple Autodesk Products

Resolved Minor
December 09, 2024 - Started 11 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/10/2024 12:45AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 11 months ago - at 12/10/2024 12:30AM

We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

IDENTIFIED 11 months ago - at 12/09/2024 11:33PM

We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 11 months ago - at 12/09/2024 10:31PM

We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 11 months ago - at 12/09/2024 09:29PM

We have identified the cause of the issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 11 months ago - at 12/09/2024 08:32PM

We are investigating an issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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