Outage in Autodesk

Autodesk Support

Resolved Minor
March 18, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of customers experiencing issues while communicating through chats, where they initiate conversations but receive no responses in Autodesk Support. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/18/2025 10:49PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING about 2 months ago - at 03/18/2025 10:19PM

We are continuing to investigate customers are experiencing unresponsive communication issues through chats while initiating a conversation in Autodesk Support. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 months ago - at 03/18/2025 09:29PM

We are investigating reports of customers experiencing issues while communicating through chats, where they initiate conversations but receive no responses in Autodesk Support. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

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