Outage in Autodesk

Autodesk Build | Autodesk Takeoff

Resolved Minor
July 31, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of customers experiencing an issue while trying to upload new sheets. The upload process is getting stuck at the 'Review Sheet Number' step in Autodesk Build and Autodesk Takeoff in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Components affected
Autodesk Build Autodesk Takeoff

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/31/2025 07:39PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 3 months ago - at 07/31/2025 07:15PM

We have identified the cause of the issue where customers are unable to complete uploads at the 'Review Sheet Number' step in Autodesk Build and Autodesk Takeoff in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

INVESTIGATING 3 months ago - at 07/31/2025 06:13PM

We are continuing to investigate reports of customers experiencing an issue while trying to upload new sheets. The upload process is getting stuck at the 'Review Sheet Number' step in Autodesk Build and Autodesk Takeoff in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 3 months ago - at 07/31/2025 05:13PM

We are investigating reports of customers experiencing an issue while trying to upload new sheets. The upload process is getting stuck at the 'Review Sheet Number' step in Autodesk Build and Autodesk Takeoff in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

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