Outage in Autodesk

Multiple Autodesk products

Resolved Minor
August 12, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue where customers are unable to view their projects in Fusion, Fusion Team, Revit Desktop and APS - AEC Data Model API. As a workaround, Fusion customers can still use the Fusion data panel for data navigation, to view their projects and Revit Desktop customers can turn off the New Revit Home experience. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/12/2025 07:07AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 1 day ago - at 08/12/2025 06:04AM

We are continuing to work on resolving this issue where customers are unable to view their projects in Multiple Autodesk products as quickly as possible. As a workaround, Fusion customers can still use the Fusion data panel for data navigation, to view their projects and Revit Desktop customers can turn off the New Revit Home experience to view their projects. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 1 day ago - at 08/12/2025 04:59AM

We are continuing to work on resolving this issue where customers are unable to view their projects in Multiple Autodesk products as quickly as possible. As a workaround, Fusion customers can still use the Fusion data panel for data navigation, to view their projects and Revit Desktop customers can turn off the New Revit Home experience to view their projects. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 days ago - at 08/12/2025 04:04AM

We have identified the cause of the issue where customers are unable to view their projects in Multiple Autodesk products. As a workaround, Fusion customers can still use the Fusion data panel for data navigation, to view their projects and Revit Desktop customers can turn off the New Revit Home experience to view their projects. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 days ago - at 08/12/2025 02:56AM

We are investigating an issue where customers are unable to view their projects in Fusion, Fusion Team, Revit Desktop and APS - AEC Data Model API. As a workaround, Fusion customers can still use the Fusion data panel for data navigation, to view their projects and Revit Desktop customers can turn off the New Revit Home experience. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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