Outage in Autodesk

Multiple Autodesk products

Resolved Minor
August 13, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where customers are unable access the projects in Multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BIM 360 Docs Autodesk Revit Cloud Model Upgrade Autodesk Revit Cloud Worksharing / Cloud Models (Europe) Autodesk BIM 360 Docs (Europe) Autodesk Revit Cloud Worksharing / Cloud Models Autodesk Docs Autodesk Docs (Europe) Autodesk BIM 360 Design Collaboration (Europe) Autodesk BIM 360 Model Coordination (Europe) Autodesk BIM 360 Model Coordination Autodesk BIM 360 Design Collaboration Autodesk Build (Europe) Autodesk Build
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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/13/2025 09:14AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 2 months ago - at 08/13/2025 08:32AM

We have identified the cause of the issue where customers are unable access the projects in Multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 08/13/2025 08:00AM

We are investigating an issue where customers are unable access the projects in Multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Latest Autodesk outages

Autodesk Parameters Service - about 9 hours ago
BuildingConnected - about 22 hours ago
Fusion - 1 day ago
Autodesk Support - 3 days ago
PlanGrid - 3 days ago

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