Outage in Autodesk

Tinkercad | Fusion

Resolved Minor
August 21, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue where customers are experiencing login authentication issues in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/21/2025 07:56PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 2 months ago - at 08/21/2025 07:31PM

We are continuing to work on resolving this service disruption caused by a third-party service provider where customers are experiencing login authentication issues in Tinkercad, Fusion, Fusion Online, Fusion Manage, Fusion Mobile, Fusion Operations, and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 months ago - at 08/21/2025 06:46PM

We have identified the source of the problem where customers are experiencing login authentication issues in Tinkercad. Subsequently, we have identified similar issues affecting customers using Fusion, Fusion Online, Fusion Manage, Fusion Mobile, Fusion Operations, and Fusion Team. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 08/21/2025 06:06PM

We are investigating an issue where customers are experiencing login authentication issues in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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