Outage in Autodesk

Autodesk Drive

Resolved Minor
August 25, 2025 - Started about 6 hours ago - Lasted about 3 hours
Official incident page

Need to monitor Autodesk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Autodesk, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports of an issue where customers are unable to access 3D files in Autodesk Drive. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Drive
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 08/25/2025 11:36AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 5 hours ago - at 08/25/2025 10:59AM

We are continuing to work on resolving this issue where customers are unable to access 3D files in Autodesk Drive as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 6 hours ago - at 08/25/2025 09:50AM

We have identified the cause of the issue where customers are unable to access 3D files in Autodesk Drive. As a workaround, use the 'Get Link' functionality and copy the share link and open it in a browser, which allows the files to load properly. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 6 hours ago - at 08/25/2025 09:08AM

We are investigating reports of an issue where customers are unable to access 3D files in Autodesk Drive. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Latest Autodesk outages

ACC Data Connector - 3 days ago
Multiple Autodesk Construction Cloud products - 3 days ago
APS - Manufacturing Data Model - 3 days ago
ACC Admin Console - 4 days ago
Tinkercad | Fusion - 4 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook