Outage in Autodesk

ACC Admin Console (European Union)

Resolved Minor
September 17, 2025 - Started 23 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating reports of customers experiencing an issue where the data for Activity Log service within Project Admin is missing in the ACC Admin Console in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/17/2025 09:25PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 22 days ago - at 09/17/2025 07:29PM

We are continuing to work on resolving this issue where customers are experiencing missing data for the Activity Log service within Project Admin in the ACC Admin Console in the European Union region. We will provide an update within 120 minutes or sooner if we have more information to share.

IDENTIFIED 22 days ago - at 09/17/2025 06:50PM

We have identified the cause of the issue where customers are experiencing missing data for the Activity Log service within Project Admin in the ACC Admin Console in the European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 22 days ago - at 09/17/2025 05:50PM

We are continuing to investigate reports of customers experiencing an issue where the data for Activity Log service within Project Admin is missing in the ACC Admin Console in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 22 days ago - at 09/17/2025 04:50PM

We are continuing to investigate reports of customers experiencing an issue where the data for Activity Log service within Project Admin is missing in the ACC Admin Console in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 23 days ago - at 09/17/2025 03:35PM

We are continuing to investigate reports of customers experiencing an issue where the data for Activity Log service within Project Admin is missing in the ACC Admin Console in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 23 days ago - at 09/17/2025 02:35PM

We are investigating reports of customers experiencing an issue where the data for Activity Log service within Project Admin is missing in the ACC Admin Console in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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