ACC Admin Console (US, Australia, Canada, European Union, Germany, India, Japan and UK)

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

We are continuing to work on resolving this issue where customers are experiencing synchronization issues, users deleted in Autodesk User Management are not being removed from their Autodesk Construction Cloud accounts in ACC Admin Console in all US, Australia, Canada, European Union, Germany, India, Japan and UK regions. as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

We have identified the cause of the issue where customers are experiencing synchronization issues, users deleted in Autodesk User Management are not being removed from their Autodesk Construction Cloud accounts in ACC Admin Console in all US, Australia, Canada, European Union, Germany, India, Japan and UK regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

We are investigating an issue where customers are experiencing synchronization issues, users deleted in Autodesk User Management are not being removed from their Autodesk Construction Cloud accounts in ACC Admin Console in all US, Australia, Canada, European Union, Germany, India, Japan and UK regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.