Outage in Autodesk

APS - Data Exchange

Resolved Minor
October 28, 2025 - Started about 13 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk APS - Data Exchange

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/28/2025 10:59PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 8 hours ago - at 10/28/2025 10:31PM

We are continuing to work on resolving this issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 9 hours ago - at 10/28/2025 09:28PM

We have identified the cause of the issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 10 hours ago - at 10/28/2025 08:40PM

We are still continuing to investigate an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 11 hours ago - at 10/28/2025 07:44PM

We are continuing to investigate an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 12 hours ago - at 10/28/2025 06:40PM

We are continuing to investigate an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 13 hours ago - at 10/28/2025 05:42PM

We are investigating an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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