Outage in Autodesk

Multiple Autodesk Products.

Resolved Minor
November 12, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where customers are unable to export or upload files in APS - Model Derivative. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Build (Europe) Autodesk Build Autodesk Docs Autodesk Generative Design Autodesk Revit Cloud Model Upgrade Autodesk BIM 360 Design Collaboration Autodesk Collaboration for AutoCAD Plant 3D (Europe) Autodesk Revit Cloud Worksharing / Cloud Models Autodesk Docs (Europe) Autodesk BIM 360 Glue Autodesk Collaboration for AutoCAD Plant 3D Autodesk BIM 360 Docs Autodesk BIM 360 Field Management (Europe) Autodesk BIM 360 Project Home Autodesk BIM 360 Docs (Europe) Autodesk BIM 360 Project Management Autodesk BIM 360 Glue (Europe) Autodesk ACC Admin Console Autodesk BIM 360 Insight Autodesk InfraWorks Autodesk BIM 360 Insight (Europe) Autodesk BIM 360 Project Management (Europe) Autodesk APS - Data Management Autodesk BIM 360 Project Home (Europe) Autodesk ACC AutoSpecs Autodesk ACC Admin Console (Europe) Autodesk BIM 360 Design Collaboration (Europe) Autodesk BIM 360 Model Coordination Autodesk APS - Data Exchange Autodesk BIM Collaborate Autodesk BIM Collaborate (Europe) Autodesk APS - Webhooks Autodesk BIM 360 Model Coordination (Europe) Autodesk BIM 360 Field Management Autodesk Fusion 360 Autodesk APS - Model Derivative

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/12/2025 05:20PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

MONITORING 3 days ago - at 11/12/2025 05:07PM

We have implemented a solution to resolve the service disruption affecting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 3 days ago - at 11/12/2025 04:32PM

We are investigating a service disruption that is affecting Multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 3 days ago - at 11/12/2025 04:12PM

We are investigating an issue where customers are unable to export or upload files in APS - Model Derivative. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

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