Outage in Autodesk
Multiple Autodesk products
Resolved MinorIncident Report
We are investigating an issue where customers are experiencing errors while searching for files and sheets across multiple Autodesk products in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
Components affected
Autodesk BIM Collaborate Autodesk Build Autodesk Docs Autodesk BIM 360 Docs Autodesk BIM 360 Model CoordinationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/21/2026 09:34PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
3 months ago - at 01/21/2026 09:22PM
We have identified the cause of the issue customers are experiencing errors while searching for files and sheets across multiple Autodesk products in the US region. We subsequently determined that this issue is also affecting Autodesk docs and BIM 360 Docs in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
3 months ago - at 01/21/2026 08:58PM
We are investigating an issue where customers are experiencing errors while searching for files and sheets across multiple Autodesk products in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
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