Outage in Autodesk
BIM 360 Docs
Resolved MinorIncident Report
Summary AI Generated
Autodesk BIM 360 Docs experienced an issue where customers were unable to view existing markups or create new ones in both US and European Union regions. The service disruption affected the core markup functionality within BIM 360 Docs for approximately 1.6 hours. The issue was fully resolved after investigation and remediation efforts.
We are investigating reports of customers where they are unable to view existing markups and are also unable to create new ones in BIM 360 Docs. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 02/23/2026 12:26PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 19 hours ago - at 02/23/2026 11:54AM
We are continuing to investigate an issue where customers are unable to view existing markups or create new ones within BIM 360 Docs in the US and European Union regions. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 20 hours ago - at 02/23/2026 10:55AM
We are investigating reports of customers where they are unable to view existing markups and are also unable to create new ones in BIM 360 Docs. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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