Outage in Autodesk
ACC insight | BIM 360 Insight (European Union)
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced an issue where customers in the European Union region were intermittently unable to view cards in ACC Insight and BIM 360 Insight services. The problem affected both platforms and prevented users from accessing dashboard cards within these construction management tools. The incident was resolved after 2.4 hours of investigation and remediation work.
We are investigating an issue where customers are intermittently unable to view cards in ACC insight in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BIM 360 Insight (Europe)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/24/2026 05:51PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
2 months ago - at 02/24/2026 05:40PM
We are continuing to investigate an issue where customers are intermittently unable to view cards in ACC insight and BIM 360 Insight in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
2 months ago - at 02/24/2026 04:39PM
We are continuing to investigate an issue where customers are intermittently unable to view cards in ACC insight and BIM 360 Insight in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
2 months ago - at 02/24/2026 03:39PM
We are continuing to investigate an issue where customers are intermittently unable to view cards in ACC insight in the European Union region. We subsequently determined that this issue is also affecting BIM 360 Insight. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
2 months ago - at 02/24/2026 03:29PM
We are investigating an issue where customers are intermittently unable to view cards in ACC insight in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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