Autodesk experienced an issue where trial offerings were not being linked to newly created hubs in the ACC Admin Console across European Union and India regions. The problem affected customers' ability to properly associate trial offerings with their new hubs during the setup process. The issue was resolved after 21 minutes of investigation and remediation work.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing trial offerings not being linked to newly created hubs in ACC Admin across the European Union and India regions. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
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