Outage in Autodesk
Multiple Autodesk products
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced latency issues affecting query and search operations across multiple products including Autodesk Build, Autodesk Docs, and BIM 360 Docs in the US region for 1.4 hours. During investigation, it was determined that BIM 360 Model Coordination was not actually impacted. The latency issues were fully resolved.
We are investigating an issue where customers are experiencing latency while accessing query or search operations across multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Build Autodesk Docs Autodesk BIM 360 Docs Autodesk BIM 360 Model CoordinationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/17/2026 03:42PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 1 month ago - at 03/17/2026 03:13PM
We are continuing to investigate an issue where customers are experiencing latency while accessing query or search operations across multiple Autodesk products in the US region. After further review, no customer impact has been identified for BIM 360 Model Coordination in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.
INVESTIGATING
about 1 month ago - at 03/17/2026 02:21PM
We are investigating an issue where customers are experiencing latency while accessing query or search operations across multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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