Outage in Autodesk
APS - Model Derivative
Resolved MinorIncident Report
Summary AI Generated
Autodesk's APS Model Derivative service experienced failures that prevented customers from translating designs for approximately 4.7 hours. The issue affected the Model Derivative component, causing translation processes to fail during this period. The root cause was identified and the service was fully restored.
We are investigating an issue where customers are experiencing failures while translating designs in the APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk APS - Model DerivativeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 11:47PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
about 1 month ago - at 03/18/2026 09:46PM
We have identified the cause of the issue where customers are experiencing failures while translating designs in the APS - Model Derivative. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 1 month ago - at 03/18/2026 08:06PM
We are continuing to investigate an issue where customers are experiencing failures while translating designs in the APS - Model Derivative. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 1 month ago - at 03/18/2026 07:07PM
We are investigating an issue where customers are experiencing failures while translating designs in the APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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