Outage in Autodesk
PlanGrid
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 51-minute incident where PlanGrid customers faced delays in service activation and crashes when selecting certain features. The service was crashing consistently for users and their colleagues when attempting to use specific functionality. The issue was fully resolved after investigation and remediation efforts.
We are investigating an issue where customers are experiencing delays in PlanGrid service activation. We are actively working on this and will provide an update within 60 minutes, or sooner if more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 04/15/2026 02:31PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 7 hours ago - at 04/15/2026 01:41PM
We are investigating an issue where customers are experiencing delays in PlanGrid service activation. We are actively working on this and will provide an update within 60 minutes, or sooner if more information becomes available.
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