Outage in Autodesk
Forma Build | Forma Data Management | Forma Takeoff
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 1.3-hour service disruption affecting Forma Build, Data Management, and Takeoff services across multiple regions, with customers unable to access these platforms and experiencing issues with location-related functionalities. The incident impacted Autodesk Build, Docs, and Takeoff services in both standard and European regions. The issue was identified and subsequently resolved by Autodesk's engineering team.
We are investigating an issue where customers are experiencing issues while accessing Forma (Build, Data Management and Takeoff) including issues with location‑related sub‑functionalities in multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Takeoff Autodesk Docs (Europe) Autodesk Takeoff (Europe) Autodesk Build Autodesk Docs Autodesk Build (Europe)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 04/20/2026 03:40PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
about 17 hours ago - at 04/20/2026 03:22PM
We have identified the cause of the issue where customers are experiencing issues while accessing Forma (Build, Data Management and Takeoff) including issues with location‑related sub‑functionalities in multiple regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 18 hours ago - at 04/20/2026 02:23PM
We are investigating an issue where customers are experiencing issues while accessing Forma (Build, Data Management and Takeoff) including issues with location‑related sub‑functionalities in multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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