Outage in Autodesk
BuildingConnected
Resolved MinorIncident Report
Summary AI Generated
Autodesk's BuildingConnected service experienced a 28-minute outage where customers were unable to load or complete qualification questionnaires, with users reporting upstream connection errors when accessing the site. The team implemented a solution and monitored the system before confirming full resolution of the issue.
We are investigating an issue where customers are unable to load or complete qualification questionnaires in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BuildingConnectedTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 04/22/2026 06:59PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
MONITORING
about 5 hours ago - at 04/22/2026 06:53PM
We have implemented a solution to resolve the issue where customers are unable to load or complete qualification questionnaires in BuildingConnected and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 5 hours ago - at 04/22/2026 06:34PM
We are investigating an issue where customers are unable to load or complete qualification questionnaires in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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