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Outage in Autodesk

BuildingConnected

Resolved Minor
April 22, 2026 - Started 26 days ago - Lasted 28 minutes
Official incident page

Incident Report

Summary AI Generated

Autodesk's BuildingConnected service experienced a 28-minute outage where customers were unable to load or complete qualification questionnaires, with users reporting upstream connection errors when accessing the site. The team implemented a solution and monitored the system before confirming full resolution of the issue.

We are investigating an issue where customers are unable to load or complete qualification questionnaires in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BuildingConnected

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/22/2026 06:59PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

MONITORING 26 days ago - at 04/22/2026 06:53PM

We have implemented a solution to resolve the issue where customers are unable to load or complete qualification questionnaires in BuildingConnected and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 26 days ago - at 04/22/2026 06:34PM

We are investigating an issue where customers are unable to load or complete qualification questionnaires in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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