Autodesk's Forma Carbon Insights service in the US region experienced intermittent failures that prevented customers from retrieving or viewing data. The issue affected users' ability to access carbon insights data within the platform. The service was restored after 36 minutes of investigation and remediation work.
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The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing intermittent failures when retrieving or viewing data from Forma Carbon Insights in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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