Outage in Autodesk
Multiple Autodesk Products
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 3.5-hour latency incident affecting multiple products, including Revit Cloud Worksharing, BIM 360 Glue, AutoCAD Web, Autodesk Account, Forma Mobile App, Autodesk.com, and TradeTapp. The root cause was identified during the incident and impacted both US and European environments. The issue was fully resolved on June 25, 2026.
We are investigating an issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk My Profile and Settings Autodesk Revit Cloud Worksharing / Cloud Models Autodesk BIM 360 Glue Autodesk Revit Cloud Worksharing / Cloud Models (Europe) Autodesk AutoCAD WebTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 06/25/2026 06:41PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
22 days ago - at 06/25/2026 05:53PM
We have identified the cause of the issue where customers are experiencing latency while accessing multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
22 days ago - at 06/25/2026 04:52PM
We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk.com and TradeTapp. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
22 days ago - at 06/25/2026 03:53PM
We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk account, Forma Mobile App, AutoCAD Web, BIM 360 Glue, Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
22 days ago - at 06/25/2026 03:32PM
We are continuing to investigate this issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
22 days ago - at 06/25/2026 03:15PM
We are investigating an issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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